|
|
| Home >> Return & Refund Policy |
|
|
Return & Refund Policy |
|
Effective Date: February 3, 2024
Introduction:
Thank you for choosing Qplus Learning for your Training, Human Resource Solutions, and Consulting needs. We strive to provide exceptional value and customer satisfaction, and these Return & Refund Policies are designed to be fair and transparent.
Eligibility for Refund:
1. General Policy:
All sales are final unless otherwise stated in the specific service description or agreed upon in writing by Qplus Learning. Refunds may be granted on a case-by-case basis at the discretion of Qplus Learning, considering factors such as the nature of the service, time elapsed since purchase, and the reason for requesting a refund. Refunds will be processed using the original payment method.
Specific exclusions apply to non-refundable transactions, including service fees, subscription charges, and processing fees (as outlined below).
2. Cancellation and Refund Policy:
Our services are billed in advance on a monthly, quarterly, or annual basis and are non-refundable; consequently, no refunds will be issued. Q Plus Learning Pvt. Ltd. does not provide prorated refunds for cancelled subscription plans. Refunds or credits are not offered for partial months of service. To ensure fair treatment for all users, no exceptions will be made to this policy.
3. Non-Refundable Transactions:
Certain transactions are non-refundable, including but not limited to Service fees Subscription charges Processing fees Other Training fees Refund Process:
To initiate a refund, users must contact our customer support team via email within the specified refund period. Users must provide transaction details, a clear description of the issue, and any supporting evidence for consideration.
4. Refund Method:
Approved refunds will be processed using the original payment method whenever possible. In cases where this is not feasible, alternative refund methods may be discussed with the user.
Modifications:
We reserve the right to modify or update this refund policy at any time. Users will be notified of any changes through our website or other communication channels.
Nodal Officer:
In case of any concerns or escalations related to refunds, users can contact our Nodal Officer at Email: nodalofficer@qpluslearning.com
Contact Information:
For refund inquiries or assistance, please contact our customer support team at:
Email: careers@qpluslearning.com
By using our services, you agree to abide by this Return & Refund Policy. If you have any questions or concerns, feel free to reach out to our support team.
Q-Plus Learning Pvt. Ltd.
|
|
