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| Terms & Conditions and Privacy Policy |
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Qplus Learning stands as a provider of comprehensive services encompassing Training, HR Solutions, and Consulting. Committed to delivering exceptional value and ensuring customer satisfaction, our core mission revolves around meeting the diverse needs of our clients. Central to our customer-centric approach is the establishment of Return & Refund Policies that prioritize fairness and transparency. By crafting these policies, we strive to create a positive and trustworthy environment, ensuring that our clients can confidently engage with our offerings, backed by the assurance of equitable treatment in the rare instances where refunds are sought. At Qplus Learning, we believe in fostering long-term relationships built on trust and satisfaction in every facet of our Training, HR Solutions, and Consulting endeavors.
Terms and Conditions:
Eligibility for Refund: |
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All sales are final unless stated otherwise or agreed upon in writing. |
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Refunds case-by-case at Qplus Learning's discretion. |
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Factors considered: nature of service, time elapsed, and reason for refund. |
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Refunds processed using the original payment method. |
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Specific Exclusions: |
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Non-refundable transactions include service fees, subscription charges, processing fees, and other training fees. |
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Cancellation and Refund Policy: |
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Services billed in advance on a monthly, quarterly, or annual basis are non-refundable. |
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No prorated refunds for canceled subscription plans. |
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No refunds or credits for partial months of service. |
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No exceptions to this policy for fair treatment. |
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Refund Process: |
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Users must contact customer support via email within the specified refund period. |
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Provide transaction details, a clear issue description, and supporting evidence for consideration. |
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Refund Method: |
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Approved refunds processed using the original payment method whenever possible. |
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Alternative refund methods discussed if the original method is not feasible. |
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Modifications: |
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Qplus Learning reserves the right to modify or update the refund policy at any time. |
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Users will be notified of changes through the website or other communication channels. |
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